kindness

The key to a better outcome is greater kindness.

But kindness is what we all need more of in this age and what, I think, we truly desire.

To engender a spirit of goodwill, joviality and kindness such that the flunky wants to help you.

It would be bad press, but doing anything more is a kindness and respect for users in imitation of how companies should treat customers.

Why is it OK for a company to expect me to put in extra effort but when I need a little kindness, empathy in return it's OK for them to say no?

Do I take a dump on that kindness by punishing them for another person's bad behavior, or by assuming these guys only wanted to get into my pants?

What other thing can it be than kindness that would drive someone to sacrifice nearly everything else in order to make a better experience for customers?

Lewis described altruism in one of his apologist books as a "good infection" - kindness that spreads uncontrollably.

Putting aside kindness and basic human decency, even if you're completely selfish, it costs basically nothing to be polite, and the benefits are pretty large.

And I guess that we're all thinking \n how sad it is that a man of such talent, of such capability for kindness, of \n such unusual intelligence, should now so suddenly be spirited away at the age \n of only forty-eight, before he'd achieved many of the things of which he was \n capable, and before he'd had enough fun. Well, I feel that I should say: non-\n sense.

When you fire someone, experience layoffs or people quit in disgust, the best thing to do is to let it go and if some negative publicity comes back at you, the best thing to do is to kill them with kindness, especially when you were actually trying to retain said employee.