jetblue

They should care a lot, and it's why Virgin and Jetblue and Southwest eat AA's lunch.

Huge, lumbering corporations like Amazon, JetBlue, and Virgin all manage to pull off great user experience despite facing the same challenges.

Both JetBlue and Norwegian are low-cost carriers and offer free Wifi while the big flag carriers charge for it, if it's even available.

You don't want to advertise Southwest in an article about a JetBlue crash.

JetBlue is concerned with all the same factors you listed, and they're great.

And instead of refunding my ticket, they gave me credit, with JetBlue, who...

However I'll go to Hipmunk and start looking for alternatives if the JetBlue options don't look great.

I fly at least every month and I would never even consider WN or JetBlue.

Those non-stop carriers (United, American and JetBlue) can charge a premium compared to, say, Delta, which can only offer one-stop options.

I could not find the contract on JetBlue's site when I went looking last night.

I have a year to fly anywhere I need to, with JetBlue, except I needed to fly from Puerto Rico to Florida.

If I am JetBlue (I'm not) and people are ranting or raving about some experience on Delta, can I use that data?

I also have no interest in supporting the business if their principals are as described in this article - basically saying "whatever, we know we can still make money, let's charge as much as we can." Plus, like I said in my original comment, JetBlue seriously lets you snack for free waay better than any other airline I've flown (all major ones).